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Member Service Representative (Teller)


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Reference Number:
838
Job Category:
Job Type:
Full-Time
Job City:
Sioux Lookout
Created:
03-January-2018 19:35:17
Job Description

Nexus is the financial services alternative where people and communities come first.  We offer our team members more than just a job – we offer the potential for a career.

The Member Service Representative (MSR) provides professional and efficient service to members utilizing sound knowledge of Nexus Community Savings products and services to fulfill their transactional needs and provide an excellent member experience.

This role quickly develops a rapport with members and proactively identifies their needs, promotes Nexus Community Savings products and services and refers members to the appropriate internal partner based on the complexity of their requirements, while ensuring compliance and adherence to operational policies and procedures.

As part of ongoing development this role will require that you be flexible to assist in others areas of the branch, as required, with greeting and directing members as well as opening new accounts and dealing with general inquiries regarding our products and services.

If you have experience in customer service, banking or similar experience, please send your cover letter and resume to Erica.williscroft@alterna.ca or apply online at www.alterna.ca

 

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