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Hepatitis C Support Worker

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Sioux Lookout
12-October-2017 15:07:02
Job Description

As part of the Approaches to Community Wellbeing’s Preventing Infectious Diseases team, the Hepatitis C Support Worker will work with the Hepatitis C Support and Treatment Service. This position will act as a resource to people who reside in Sioux Lookout area and the 33 First Nations communities served by Sioux Lookout Frist Nation Health Authority (SLFNHA) who are at risk of acquiring, living with, or affected by the hepatitis C virus (HCV).  
The Hepatitis C Support Worker provides education and support to individuals at risk of acquiring, living with or affected by HCV. He/she also supports general education about Hepatitis C to communities, groups, or others wanting to learn more about the infection.

• Diploma or degree in a health related field
• Minimum of 2 years of experience related to health services delivery, social services, or case management
• Knowledgeable about Hepatitis C prevention and transmission, harm reduction approaches, treatment options and regional services involved in HCV care
• Experience providing support to clients with health issues and/or chronic diseases, and helping clients develop sources of support
• Must have excellent written and verbal communication skills
• Knowledgeable of adult education methods, ability to develop  and deliver presentations and excellent public speaking skills
• Experience in community outreach projects and program development
• Ability to develop and maintain respectful, cooperative working relationships with First Nations people, communities, service workers and health care providers to promote an integrated seamless delivery of service.
• Knowledgeable of First Nations culture and principle issues affecting mental health and substance abuse among First Nations people
• Experience working with First Nations health programs
• Professional integrity and the ability to maintain confidentiality is essential;
• Familiarity with Microsoft Office software
• Ability to gather and maintain accurate documentation and provide reports as required in a timely manner
• Ability to communicate in a First Nations language is an asset
• Travel required as necessary

• Assess the needs, priorities, and objectives of Sioux Lookout communities, and clients around HCV
• Act as a regional resource to increase awareness and understanding and to decrease stigma about HCV
• Support the Harm Reduction team, Health Promoter, and Community Wellbeing Nurse Specialist Sexually Transmitted and Blood-Borne Infection (STBBI) lead, in health promotion and harm reduction activities and the promotion of HCV testing and treatment
a)Develop HCV and harm reduction education material that is culturally appropriate (posters, pamphlets, videos, etc.) to address HCV risk factors, harm reduction, prevention, testing, diagnosis, care, treatment, and reducing stigma associated with HCV
b) Conduct presentations to schools, communities, and other interested groups
c)Provide education and training to community-based workers on HCV and harm reduction
• Accept and manage referrals (including self-referrals) to the HCV education and support arm of the HCV Support and Treatment Program
• Conduct one-on-one education on HCV and harm reduction with clients in the program
• Provide additional support to clients
a)Link clients to educational resources, or other educational programs if appropriate
b)Refer, or facilitate the referral process of, clients for counselling or other health services, as appropriate
c)Support clients in referrals related to the social determinants of health (i.e. housing, income support, etc.)
d)Develop client plans and monitor progress and assist with the removal of any barriers to care before, during, and after treatment
e)Participate in HCV team meetings to provide pertinent information to the Treatment Nurse and Treating Physicians
f)Maintain confidentiality of client interactions and information
g)Document client interactions and information to identify, track, and monitor those being supported for effective surveillance and continuity of care and store in accordance with SLFNHA privacy policies
• Build partnerships with regional HCV community networks; and participate in the STBBI Working Group
• Coordinate support and collaborate with the system responding to HCV to reduce gaps in service for seamless health care delivery
• Support the development, implementation and evaluation of community-based approaches to address HCV with support from the Health/Project Planner and the Preventing Infectious Diseases team
• Perform any other duties assigned by Manager

Please send cover letter, resume, three most recent employment references and an up-to-date Criminal Reference Check with a Vulnerable Persons Sector Check to:

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969

Closing Date: November 3, 2017 at 4:30pm

No resumes received after this time will be accepted.
The Health Authority wishes to thank all applicants in advance.
However, only those granted an interview will be contacted.

For additional information regarding the Health Authority, please visit our Web-site at
SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit


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